Lost items & compensation
Detecting losses and Uzum compensation: claims and recording the response.
How MyProfit finds lost items
How MyProfit reconciles transfers against sales and returns, what the grace period is, and why sellers recover significant sums through this workflow.
File a compensation claim
How to turn the detected losses into ready-to-submit compensation claims for Uzum.
Record Uzum’s compensation response
How to upload Uzum's response, match items by barcode, and confirm the compensation so the loss report stays accurate.
Add a loss manually
How to add a loss by hand on a dedicated manual-claim page when the automatic report missed it, and save it as a refund document.