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MyProfit
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  • How it works
  • Pricing
  • FAQ
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Все статьи
  • Getting started
    • Create your MyProfit account
    • Connect your Uzum shop
    • A tour of the interface
  • Profit & sales
    • Reading the profit dashboard
    • How profit is calculated
    • The sales list: filters and statuses
    • Why your total differs from Uzum
    • Exporting data to Excel
  • Lost items & compensation
    • How MyProfit finds lost items
    • File a compensation claim
    • Record Uzum’s compensation response
    • Add a loss manually
  • Unit economics
    • What goes into your costs and fees
    • Enter purchase cost and costs
    • Required price and what-if scenarios
  • Inventory & catalog
    • Stock: a unified view by article
    • Catalog: linking SKUs and matching supplier names
    • Add transfers (PDF / Excel / manual)
    • FIFO lots and why stock can go negative
  • Account, shops & billing
    • Multiple shops in one account
    • Sharing access to a shop
    • Pricing and billing
    • How data syncs and how fresh it is
    • Bring orders over from your old Uzum cabinet
  • Help
    • Common questions
    • Glossary
    • My data stopped updating
    • How to get help
    • My access is locked
Documentation / Help

Help

Common questions, a glossary, and support.

Common questions

A short hub that routes the most frequent questions to the right article.

Glossary

Short definitions of the key terms you meet in MyProfit and in these articles.

My data stopped updating

When sync silently stops, the usual cause is an Uzum API key that stopped working; how to spot it and refresh the key in settings.

How to get help

How to reach MyProfit support on Telegram and what to include so they can help faster.

My access is locked

What happens when a seller's payment runs out, and how to restore access to its data.

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